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Terms & Conditions

1. Introduction
  • Welcome to the website of Orthodontic Specialists of Melbourne (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://orthodonticspecialistsmelbourne.com.au (“Website”).
  • By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
  • If you do not agree to these Terms, you must discontinue use of the Website immediately.
2. Website Content and Medical Information
  • 2.1 All content on this Website is provided for general informational purposes only.
  • 2.2 Nothing on this Website constitutes dental or medical advice and should not replace consultation with a qualified orthodontic professional.
  • 2.3 You should not rely solely on the information provided here to diagnose or treat any dental or medical condition.
3. Use of the Website
  • 3.1 You agree to use the Website only for lawful purposes and in accordance with these Terms.
  • 3.2 You must not attempt to interfere with the proper functioning of the Website, including through hacking, introducing malicious code, or engaging in data scraping.
  • 3.3 We may, at our discretion, restrict or terminate access to the Website at any time.
4. Appointments
  • 4.1 Appointment bookings are subject to confirmation and availability.
  • 4.2 We reserve the right to cancel or reschedule appointments due to clinician availability, emergencies, or operational requirements.
  • 4.3 You agree to provide accurate and complete information when booking.
5. Fees, Payments, and Health Fund Claims
  • 5.1 Any fees listed on the Website are indicative only and may change without notice.
  • 5.2 Final treatment costs will be confirmed following an in-person clinical assessment.
  • 5.3 We do not guarantee eligibility for private health insurance or Medicare rebates. Users are responsible for verifying coverage with their insurer.
6. Intellectual Property Rights
  • 6.1 All content, branding, design elements, text, images, videos, and graphics on the Website are owned by or licensed to Orthodontic Specialists of Melbourne.
  • 6.2 You may not reproduce, distribute, modify, or create derivative works from Website content without our prior written permission.
  • 6.3 Unauthorised use may result in legal action.
7. User Submissions and Communications
  • 7.1 If users submit forms, reviews, enquiries, or other content (“User Content”), they grant us a non-exclusive, royalty-free licence to use such content for purposes related to operating the Website and delivering services.
  • 7.2 You warrant that your submissions are accurate and do not infringe on any third-party rights.
8. Privacy and Data Security
  • 8.1 Your use of the Website is also governed by our Privacy Policy, which details how we collect, store, and handle personal and health information.
  • 8.2 By using the Website, you consent to our collection and use of your information as outlined in the Privacy Policy.
  • 8.3 We take reasonable steps to ensure data security but cannot guarantee absolute protection from cyber threats.
9. Third-Party Links
  • 9.1 This Website may contain links to third-party websites for convenience.
  • 9.2 We do not control or endorse the content, products, or services of third-party websites.
  • 9.3 You access third-party websites at your own risk.
10. Limitation of Liability
  • 10.1 The Website is provided “as is” without warranties of any kind, whether express or implied.
  • 10.2 To the fullest extent permitted by Australian law, Orthodontic Specialists of Melbourne disclaims all liability for any loss, damage, or injury resulting from your use of (or inability to use) the Website.
  • 10.3 This limitation does not exclude guarantees or obligations that cannot be excluded under the Australian Consumer Law (ACL).
11. Indemnification
  • You agree to indemnify and hold harmless Orthodontic Specialists of Melbourne, its practitioners, employees, contractors, and affiliates from any claims arising from your misuse of the Website or breach of these Terms.
12. Governing Law
  • These Terms are governed by the laws of the State of Victoria, Australia.
  • Any disputes shall be resolved exclusively in the courts of Victoria.
13. Changes to Terms
  • We may update or modify these Terms at any time without prior notice.
  • Updated Terms will be posted on this page with a revised “Last Updated” date.
  • Continued use of the Website constitutes acceptance of the updated Terms.
14. Contact Information